TJ
Terino J
1 reviews | Active since Oct 2020
09 Apr 2021, 14:35
SPEECHLESS
poor poor poor service from standard bank yet again!!!! staff members do not know standard procedure as i have been told different stories by different employee's. I want to settle my credit card account but nobody knows or can provide the settlement amount! so that leaves me to ask how do i know if the amount provided now is correct? Contact me urgently on *** today!!!!!!!!!!!! or i am taking this further. DONT CALL ME! JUST EMAIL ME THE SETTLEMENT. I AM IN NO MOOD TO SPEAK TO A STANDARD BANK CONSULTANT
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Standard Bank's replyOfficial
10 Apr 2021, 00:47 Hello Terino
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Apr 2021, 00:47
Official
Hello Terino
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
TJ
Terino J's updateReviewer Update
12 Apr 2021, 11:15STILL NO RESPONSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! EMAIL ***. LEAVE THE STANDARD RESPONSES AND ACTUALLY RESOLVE THE MATTER.
PLEASE!!!!!!!!!!!!!!!!!!!!
PLEASE!!!!!!!!!!!!!!!!!!!!
TJ
Terino J's update12 Apr 2021, 11:15
Reviewer Update
STILL NO RESPONSE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! EMAIL ***. LEAVE THE STANDARD RESPONSES AND ACTUALLY RESOLVE THE MATTER.
PLEASE!!!!!!!!!!!!!!!!!!!!
PLEASE!!!!!!!!!!!!!!!!!!!!