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Awie T
1 reviews | Active since Aug 2016
19 Jul 2021, 11:58
Speachless.
I do not think that is a more *********** bunch of people than those a Standard Bank, it's like it's run by the state. For almost a week now they have been unable to grant me online access to my accounts and money. I am at my wits end and really do not know where to turn for help. I have been in contact with my business banker, been to the branch twice (all I received there was waiting in a queue for 70 minutes till I eventually complained and they said, sorry, and then **** to me.), I have been on the line with online banking and just nothing works.
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Replies (2)
Standard Bank's replyOfficial
20 Jul 2021, 01:53Hello Awie Thompson
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Jul 2021, 01:53
Official
Hello Awie Thompson
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
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Awie T's updateReviewer Update
21 Jul 2021, 13:58Thank you, sorted now!
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Awie T's update21 Jul 2021, 13:58
Reviewer Update
Thank you, sorted now!