KT
Kailie T

1 reviews | Active since Jan 2016

08 Aug 2022, 14:51

Spam emails

I am receiving spam emails from Standard Bank *** and I am not even a client. There is no "unsubscribe" link. Please kindly remove me from your database.

Thank you. Kailie

0
Replies (3)
Standard Bank
Standard Bank's reply08 Aug 2022, 15:21
Official
Hello Kailie 

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
***
KT
Kailie T's update08 Sept 2022, 11:25
Reviewer Update
Hi Standard Bank. I have not received an email. Please get in touch: ***. The emails are still coming through from *** and I have blocked this email and reported for phishing - to no avail.
Standard Bank
Standard Bank's reply08 Sept 2022, 11:28
Official
Good Day Kailie

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***