MS
Marius S
1 reviews | Active since Nov 2009
10 Aug 2025, 13:47
South Africans should be scared - the South African Banks are no longer what they were begore
South African citizens should be prepared. The banking system in South Africa has previously been known for its advanced systems and services. The new new norm is to apologies for not doing what the bank is suppose to do and act if it is OK that unissued bank cards are nor secured, system generated Visa support letter are fraught with multiple spelling mistakes, new cards arrive at branch yet branch does not advice that card is ready, the card is incorrectly activated. Having a Private Banker is money wasted. The worse thing is that all banks are going down the same route.
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Replies (1)Standard Bank's replyOfficial
10 Aug 2025, 13:50Dear Marius,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Aug 2025, 13:50
Official
Dear Marius,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
