Soshanguve Crossing’s branch offers poor service

Standard Bank Soshanguve Crossing is utter nonsense. Today I went to deposit money, after I deposited the money I didn’t get any slip or anything the machine just wrote “thank you”. When I checked my balance the money was not reflecting, when I went inside the branch they told me that it’s a technical issue the machine has been giving them problems. Whose fault is it that their machine is faulty!? Now I am supposed to suffer because of their failure and poor maintenance, mind you when I got there I found a technician “servicing the machine “. This is unacceptable and **** honestly, there are cameras on the machine, so why not take a look at the camera and refund my money back!