Sorry Standard Bank

R553.13 debited from my accoubt for a funeral policy. Not even on the correct date. Theres no money in my account still standardbank puts thru debit orders costing me money. One debit order I've cancelled thru the app as the Consultant told me what to do it still goes thru.

Ob Saturday I phoned the Mobi Fun department to say hey please stop my funeral plan and reverse my debit order. Which the consultant did advice me because it os the first payment to the plan they can reverse it. Why do I have to wait 7 to 14 days for my own money. Its not even possible for me to do the debit order myself thru the app. No message nothing received regarding the debit order. Ive tried to stop it multiple times. I really need my money back to buy food.

Dont do debit orders thru the bank as you can not reverse internal debit orders yourself.