VB
Veruksha B

1 reviews | Active since Oct 2009

02 Jul 2015, 18:29

Sorry for wasting your time Karabo

I hav a Bluebean card dat Im no longer using since I obtaind another Std Bank cr card. Altho I havnt used my Bluebean card, Im receiving requests 4 payment on the card. I foned the number on a letter dat I received & I spoke 2 Karabo. Afta, I finishd explaining my situation, Karabo went dead silent 4 a longgg while, I think bcos I irritated him wid my irrelevant stories. Wen he dcided 2 speak he very curtly told me 2 contact Customer Services &, obviously from the way the rest of the call went, all he expected me to do was 2 get of the fone & not waste his time bcos he deals wid arrears & my Bluebean card is not in arrears. Karobo, I'm sorry 4 babling on & 4 querying the matter further. Next time, I will just say \yes boss

0
Replies (1)
Standard Bank
Standard Bank's reply03 Jul 2015, 13:06
Official
Hello Positivity,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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