Soo disappointed!

Hello

I have received the worst service from standard bank branch in Guguletu as I went to inquire about my account and was advised I need to come back next week for my complaint as the manager is on training this week ?!

Firstly I recently opened a my mo account online after comparing accounts on your website, however I was shocked to discover an honoring fee in which your consultant could not explain and referred me to a manager !

I am being charged twice for purchases and my balances are incorrect

Secondly I have a flexible advantage account and had made a deposit as the website advised I could access the funds anytime (which is not the case at all) and I am going to be charged an early release fee of R450 in which is not mentioned on the website at all!

Please look into this matter and advise as I’m truly dissatisfied

N woko