Somethings defy logic

1. My @ovi email address no longer works and that is the email address to which all statements were sent. <br> 2. On my internet banking profile I use @tuks email account; i.e., the email address is linked to my banking profile. <br> 3. My other SBSA account (BlueBean) statement is sent to the @tuks email.<br> <br> What I am now failing to understand is why SBSA is refusing to email my credit card statement to the @tuks email, I'm am told to go and change it in person at the branch; if that's the case, then please explain how the @tuks landed on my online banking profile. <br>