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Heinz H

1 reviews | Active since Feb 2025

25 Feb 2025, 16:36

some standard good but my business banker bad

Standard was pressured by the government to update fica. If your data on the business side was not up to date and you did not get the announcement and they just simply froze the account. It seems like the personal and sole propriator accounts do not function on the same information. Getting hold of the business manager became an absolute nightmare. He simply did no longer help. I even went to the bank and sorted things out to the best of my ability. Now it is month end and a 1M account is still locked and there are bills to pay. Standard bank will ruin your business. I tried to sort it out on my phone but my months airtime ran out after a 18 min hold. Ridiculous. Avoid them. I am utterly disgusted with my business manager. I phoned 10 times emailed and watsupped. no response on anything. Is there another business banker that can help me instead

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Replies (1)
Standard Bank
Standard Bank's reply25 Feb 2025, 16:53
Official
Good day Heinz, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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