HV
Hanco V

1 reviews | Active since Nov 2023

01 May 2024, 22:53

So the Trusted have Fallen

Standard Bank. The Bank we all trusted. One of the major banks in SA is actually just a ****. They have held my money and refuse to answer me when requesting answers or them to pay it out. They ignore repeated attempts to contact them and even when taking them to the ombudsman you get no answers. This is truly shocking

0
Replies (7)
Standard Bank
Standard Bank's reply02 May 2024, 07:08
Official
Hi Hanco

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
HV
Hanco V's update02 May 2024, 08:03
Reviewer Update
Ive heard these promises before. Lets see if Standard bank can try keep their promise this time
Standard Bank
Standard Bank's reply02 May 2024, 08:08
Official
Hi Hanco

Please allow our team to look into the matter and we will get back to you.

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
HV
Hanco V's update09 May 2024, 23:20
Reviewer Update
Hi. Just want to inform everyone on this platform standard bank is full of it. Its been almost 2 weeks and i havent heard a single word from standard bank. So much for be in touch. This bank has gone down so much. TERRIBLE SERVICE!!!
Standard Bank
Standard Bank's reply10 May 2024, 07:22
Official
Dear Hanco 

We will follow up with our team.

We will be in touch with further feedback.

Thank you

Kindest regards, Standard Bank Hello Peter Team *** 


HV
Hanco V's update22 May 2024, 22:08
Reviewer Update
The worst part about this is every time Standard Bank makes a promise like this we tend to believe them, at least i do. But then they just disappoint. They have so much money of mine. And i probably won’t even see any interest on it when i eventuallyyyyy get them to pay me what they owe. This is absolutely disgraceful!!
Standard Bank
Standard Bank's reply23 May 2024, 11:44
Official
Dear Hanco 

We will follow up with our team.

We will be in touch with further feedback.

Kindest regards, Standard Bank Hello Peter Team ***