1 reviews | Active since May 2018
So sick of Standard Bank
So after running after them for 11 days, the deposit into my account was not rectified. Nobody knows what went wrong and nobody cares to find out who committed the *****. Mind you, my partner has lost about R50 000 to date due to internal ***** at Standard Bank. I don't understand why they are wasting money paying people to work at the "Complaints and Resolution Department". Clint Peterson, Raylene Russouw, Penelope Rabe. Fire the whole team. Never ever have I received such disrespectful service from any bank.
Randpark Ridge ATMs advertise "deposit facility" in huge white lettering, stood in the queue for ten minutes and when I got the machine, there was no deposit available. There were only two tellers, in an entire mall with dozens of retail outlets. Spent 45 minutes standing in high heels. Fourways Crossing ATM, out of service. Dainfern Square ATM, out of bank notes. Douglasdale VIllage ATM, out of service. I'll make sure to post regularly about how terrible you are on my social media pages.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
