So off Standard!!!!!

Item: Standard Bank
Rating: 1
Author: Allister S

Now I have reached my limit, please see my previous complaint to know whats going on here.

Standard Bank has taken their sweet time getting back to my request to have a debit reversed. When they finally got back to me I had to resubmit the form I previously submitted, take into account I was advised that my charge reverse would only take 10 working days.

I HAVE NOW BEEN ADVISED THAT ITS GOING TO TAKE OVER A MONTH, THIS IS UNACCEPTABLE AND NOW I AM GOING TO HAVE A HAD MONTH.

I need this rectified asap with no excuses.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 May 2019, 08:36

Hi Allister

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply07 May 2019, 08:36

Official

Hi Allister

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's replyOfficial

09 May 2019, 15:03

Dear Allister Selinda

Thank you once again for posting your comments.

We are attending to this matter with regards to the your first review that you loaded.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply09 May 2019, 15:03

Official