1 reviews | Active since Dec 2016

02 Dec 2016, 10:04

So much for *****

<p>So you'd think a ***** hotline would be manned like the American and Russian nuclear hotline. But no, this is Standadrd bank so it just rings again and again and again, time and time again. I'm trying to report ********** activities on my account but obviously they have better things to do. The same lack of response is on my Prestige hotline. Another example of how much they care about their retail customers.</p>

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Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2016, 13:42
Official

Good day Stephen Pollock

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Dec 2016, 16:12
Official

Good day Stephen Pollock

Please note that this matter shall be closed as per the final outcome provided on 2016-12-02.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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