AM
Ashton M

1 reviews | Active since Aug 2011

13 Aug 2021, 13:51

So much effort to just get a letter...

What a useless f bank... Cancelled home loan years ago only to notice that they never cancelled the session on my life insurance for the home loan. Since then I have sent email, called and been transferred to 6 different people. Last person told me to email to this address that all that needed.. email sent email address does not exist..

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Replies (1)
Standard Bank
Standard Bank's reply14 Aug 2021, 01:16
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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