D.
David .

1 reviews | Active since Nov 2018

20 Dec 2018, 07:51

So many problems - again

1) Not receiving weekly/monthly bank statements via email 2) Someone claimed that they reversed a refund - but I don't see it anywhere 3) Why can't I log into internet banking ? 4) Can I buy electricity from my bank account ?

Are you trying to find ways to force me to physically come to your bank every single time ?

0
Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2018, 09:08
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply27 Dec 2018, 08:57
Official
Hi David

Kindly refer to the email correspondence and supply the information.

Best regards,