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Vukosi N

1 reviews | Active since Feb 2020

21 Apr 2020, 16:03

So many hidden bank charges, be carefully ‼️

I don’t remember anyone explaining the charges of my pure save account, so much, why do you hide such bank charges??

I calculated them and I’m scared, I can’t believe that standard bank has ****** me so much money.

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Replies (5)
Standard Bank
Standard Bank's reply21 Apr 2020, 16:05
Official
Dear Vukosi
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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VN
Vukosi N's update21 Apr 2020, 16:10
Reviewer Update
Please due me a favor and refund all these hidden bank charges in my pure save account and close it.

I will move all my money ASAP
VN
Vukosi N's update22 Apr 2020, 05:40
Reviewer Update
I am waiting for a way forward from you guys
VN
Vukosi N's update22 Apr 2020, 05:40
Reviewer Update
Are you going to assist or not?
Standard Bank
Standard Bank's reply30 Apr 2020, 12:09
Official
Hello Vukosi

Thank you for bringing your concerns to our attention. 

We confirm that the matter was adopted and responded to.

Kind regards 
Complaint Resolution Centre 
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