So frustrated 🤦♀️

I am very disappointed with their services. Last month I called the call center to reverse an unauthorised debit order and I was charged R40. I then asked should I call the company to ask them again not to debit, I was then advised to stop the debit order through the app with a charge of R2 which I did. On the 6 of May I got an sms to approve/decline the debit order for the same company which I declined obviously. To my surprise the debit order was deducted again. I really don’t know what to do anymore because I know when I call them to reverse I will be charged again for something which is not my wrong doing. I am so frustrated.