ZE
Zenobia E

1 reviews | Active since Jun 2017

29 Nov 2022, 08:53

So disappointed

***** department The ***** department just don’t come back to you form August that I report ***** against me and this is not the first it happened to me is 2015 R5000 was spent online they never got back to me I try to retrieve the money by a contract in USA.

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2022, 10:16
Official
Good day Zenobia 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply29 Nov 2022, 10:18
Official
Hello Zenobia 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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