MK
MARJORIE K

1 reviews | Active since May 2015

18 May 2015, 15:54

SO CALLED PRESTIGE SERVICE - NO SOLUTION-NO HELP

Absolutely insane! Being a customer for 22 years I expect excellent service. Well don't count on it. Endless branch visits.. telephone conversations (from my cell), and I can't close my account! I can not even withdraw money deposited into the account. It's not fica.. no - the status is blocked. No explanation - I must once again go into a branch!!!<br> PATHETIC!!<br>

0
Replies (1)
Standard Bank
Standard Bank's reply19 May 2015, 10:07
Official
Hello MEDEKOCK,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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