Snapscan promise delivery and nothing happens!

I urge you to use a different supplier such as ABSA or Capitec or even Nedbank for your mobile card facilities. It is tough enough out there having to sell your goods, set up a stall every weekend, etc, etc. To have a battle with Standard Bank and their Snapscan package not be delivered is just not on. especially if they promise to deliver within 3 days. I can not keep loosing business and travel around with cash. The worst is there is no call center and problems get sorted via email only. Well it doesn't. It's all just promises. I am fed up with this battle.