JG
Joanne G
1 reviews | Active since Jul 2016
21 Nov 2016, 13:56
SNAPSCAN APP**** ON 31.10.16 AND TO DATE NO RESPONSE
<p>Our business app**** online/by phone/via email/verfied our email address/ etc etc for a snapscan</p> <p>Todate we have not had a call back, not one of the phone numbers listed get answered, and I find this service absolutely shocking!!!!</p> <p>I have emailed Standard Bank 11 times, I receive a "a consultant will call you" reply and yet nothing has has happened since the end of October 2016. We are now at the end of November and still nothing!!</p> <p> </p> <p>Can someone at the bank please call me urgently and someone who actually knows what they are doing at Standard Bank.</p>
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Replies (1)Standard Bank's replyOfficial
22 Nov 2016, 08:14Good day Joanne Gouws
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply22 Nov 2016, 08:14
Official
Good day Joanne Gouws
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
