IK
Inge K

1 reviews | Active since Sept 2011

05 Apr 2016, 09:16

SMS's received

I am repeatedly receiving SMS's from yourselves stating that after numerous attempts you have not been able to contact me and to please contact Standard Bank Home Loans. I have now on several occasions phoned the no. stipulated to advise you that I have never had a home loan with Standard Bank and was advised that cell no. *** is not linked to an account and would be removed from your system. This has not been done and I now request that you please do so. It is evident that someone has given you the incorrect cell no. and it is most annoying to receive these messages.

0
Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2016, 14:31
Official
Hello Inge Kruse,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***