NC
Nompumelelo C

1 reviews | Active since Jul 2014

24 Jul 2018, 12:39

SMS NOTIFICATIONS Delay or Do Not come through at all

What happened to STD Bank sending sms notifications for my transactions on time? It's either they delay or I get nothing at all until I check on my mobile App. This simple means someone can ***** my account without me being aware as an Account Holder!!! Your systems always have an issue all the time.

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Replies (1)
Standard Bank
Standard Bank's reply24 Jul 2018, 13:33
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre

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