1 reviews | Active since Nov 2011
SMS Notifications and pathetic service dbn north
I have had a very dissapointing online banking experience with Standard Bank was trying to do my online banking and wanting to make some online payment needless to say I have not been able to do so cause I have learnt to realise that Standard Banks' sms notification system doesn't work night shift. Online ****** can pillage its clients account and they wouldnt even know about it until the morning or whenever their system feels like sending out sms notification. I have also app**** for a replacement card for my business account three times already and have been recently promised a temporary card which the business bankers at durban north failed to link to my account they promised to follow up on it the following mornging and call me it is now going to be a second morning and I bet whoever is reading this right now I still havent received any feedbank from standard bank durban north business bankers.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
