1 reviews | Active since May 2010
SMS Notifications
About a month ago I wrote a complaint about not receiving SMS notifications for all the debit orders that go off my account at the beginning of each month.
I was informed that there had been "system issues" last month.
Well, it seems to me that Standard Bank is one permanent "system issue", because at the beginning of this month I, once again, only received SMS notifications for half of the debit orders that went off my account. NO SMS notifications for the other debit orders (including the biggest one of all: my bond repayment).
PLEASE GET THIS FIXED AND ENSURE I RECEIVE SMS NOTIFICATIONS FOR ALL MY DEBIT ORDERS!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***