AN
Anon N
1 reviews | Active since Jan 2014
01 Mar 2025, 04:03
SMS fee not authorised
Being charged SMS fee but did not opt in. I would like this to be cancelled and refunded.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Mar 2025, 08:53Dear Anon N,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Mar 2025, 08:53
Official
Dear Anon N,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Mar 2025, 16:52We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Mar 2025, 16:52
Official
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***