EM
Elizabeth M

1 reviews | Active since Jun 2019

07 Feb 2025, 20:33

SMS FEE

Standard bank is charging me sms notification fee which I opted not to get any because whatever I want to check I will do it on the App &Web but I have been charged FEE: MU PRIMARY SMS and amount differs from R,60 to R1,80.

0
Replies (3)
Standard Bank
Standard Bank's reply08 Feb 2025, 08:07
Official
Dear Elizabeth 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,

Standard Bank
Standard Bank's reply08 Feb 2025, 08:45
Official
Dear Elizabeth

Our team tried reaching out to you now to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
*** 

Best regards,

Standard Bank
Standard Bank's reply08 Feb 2025, 13:19
Official
Dear Elizabeth

Our team tried calling you again to no avail.

Please confirm the best time we may call you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
*** 



Best regards,