Slowest Customer Service

No matter what day of the week it is, no matter what hour of the day, the Standard Bank in Stanger is always full and the staff sometimes tend to be slower than their always offline systems. It's a Saturday morning and I'm writing this complaint as number 15 in the queue at Enquiries. There's only 3 consultants opened up and 2 desks are empty. Having empty spaces during one of your busiest times doesn't really make business sense now does it? I think Standard Bank needs to take some of the money that they so ridiculously charge for and expand this branch. It's about time