1 reviews | Active since Sept 2015
Slowest bank in the world
Went to StandardBank on the 29th October to upgrade my account. I brought all my documents and went inside. After waiting an hour I was eventually helped. Lady said I should chat to a consultant. They lady attempted to process my documents and said the system is abit slow.
She then said everything is done her side but cant validate the proof of address just yet. I will need to come in at another time. I asked if i could go to a different branch because the one I was at was just close at the time.
Went to a different branch to finalize the application. They have no record of my application and attempted to redo it. On top of that they declined it for 'income to low' I ask them to show me where is it too low because I am way above the required limit.
The lady at the Milnerton branch just looked at me and said she cant do anything. 3 hours of my life I will never get back.
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Just to let you know, no one has called or assisted me.
However FNB called me and approved my premier account..... It didnt take long they did all the relevant checks.
Looks like ill be switching banks now.
Just to let you know, no one has called or assisted me.
However FNB called me and approved my premier account..... It didnt take long they did all the relevant checks.
Looks like ill be switching banks now.