Slow servive at Standard Bank The Grove

I have a number of new homeloans which I want connected to my internet and mobile banking to make and track additional payments. I would have expected these accounts to be automatically linked to my profiles considering that I am an existing client. But alas no. I had to go into the bank.

I am now sitting in The Grove branch for almost 2 hours. I cannot belive that the service is this slow. There are only 3 consultants and it takes appx 20 mins per client. This is really unacceptable.