MM
Mohau M
1 reviews | Active since Jan 2020
29 Jun 2025, 06:48
Slow response time and not a transparent bank
I went to a standard bank branch in grobersdal Limpopo to try and apply for vehicle finance because I sow tick-tock people getting good experience and being assisted just for me to know if I qualify the consultant made me get documents and told me I will know in about 30 Min if I qualify I went to the branch on Wednesday 25 06 till today no feedback went again to the branch was told there is no feedback yet I even called customer care was informed that there is nothing on my profile I am even suspecting ***** because all my documents are with them
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Jun 2025, 08:58Dear Mohau M,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply29 Jun 2025, 08:58
Official
Dear Mohau M,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
30 Jun 2025, 19:34We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jun 2025, 19:34
Official
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
MM
Mohau M's updateReviewer Update
01 Jul 2025, 17:30Thank you to the Standard bank hello petter team for insuring I get feedback the branch got in contact after the intervention by the team .
MM
Mohau M's update01 Jul 2025, 17:30
Reviewer Update
Thank you to the Standard bank hello petter team for insuring I get feedback the branch got in contact after the intervention by the team .