ND
NOLWAZI D

1 reviews | Active since Oct 2019

02 Dec 2024, 17:06

Slow process on payment

So many delays on inward payment, even after BoP

0
Replies (4)
Standard Bank
Standard Bank's reply02 Dec 2024, 17:11
Official
Good day Nolwazi, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,

ND
NOLWAZI D's update03 Dec 2024, 08:48
Reviewer Update
My funds still not credited to my account after i axchange usd yesterday
Standard Bank
Standard Bank's reply03 Dec 2024, 09:28
Official
Hello Nolwazi

This matter is receiving our attention.

Please be on the look out for further feedback.

Sorry for the inconvenience experienced.

Thank you

Kindest regards, 
Standard Bank Hello Peter Team 
***

Best regards,

Standard Bank
Standard Bank's reply03 Dec 2024, 12:29
Official
Dear Nolwazi,

Thank you for giving us the opportunity to transform your experience with us into a positive one. 

Our team has confirmed that the matter has been resolved to your satisfaction, and we are pleased to have been able to assist you.
Should you require any further assistance, please do not hesitate to reach out. 

We remain committed to providing you with exceptional service.
Kind regards,
Standard Bank Hello Peter Team
***

Best regards,