TM
Themba M

1 reviews | Active since Nov 2024

03 Dec 2025, 12:47

Slow or no service

Standard bank must really do something about the Balfour branch. Very slow service with 1 or 2 service consultants while they are having a busy day. Why would you spend 2 hours waiting for a card.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Dec 2025, 13:02
Official
Dear Themba,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Dec 2025, 10:06
Official
Good day  Themba, 

Thank you for contacting the bank.
We tried to call you multiple times to no avail.
We will be closing the request from our side.
Kindly visit your closest branch for assistance.
Thank you for banking with Standard Bank. 

Kindest Regards
Standard Bank Hello Peter Team 
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