Slow feedback Response

<p>I have now been waiting almost a month for a response from Clint Petersen on a query I have to request a proof of transfer from Standard Bank to ABSA - not to mention how time time pas already passed waiting on Standard Bank to come back to us initially with a response. This has taken long enough as it is and you can still not assist us - why is it that you cannot pick up an old client on your system if it's supposed to remain there for atleast 5 years?</p> <p>We've been told that you will go through physical files and what not to assist us, how long will this take as it's been almost 7 months from the initial incident and the transfer that took place December 2016 at your Canal Walk branch with a consultant by the name of ***hri!</p> <p>Please can you provide us with feedback!</p>