WW
WireFree W

1 reviews | Active since Apr 2010

03 Jan 2025, 12:37

Slow call centres and stopped debit order do not stop.

Stopping Debicheck Debit orders does not work. The frustrating bit, is the extremely long call holding times when I try to call the bank.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jan 2025, 12:44
Official
Good day , 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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WW
WireFree W's update03 Jan 2025, 13:36
Reviewer Update
Just had a call from one of your agents. His line is extremely bad and could not finish the security check.