JK
JD K

1 reviews | Active since Oct 2025

12 Oct 2025, 13:14

Slow bad service

Very bad service fein this bank dis a loan application on Thursday....and still nothing has been done ....this is absurd that a loan application can take this long to be approved...come on standard bank its 2025 not 1990!

0
Replies (3)
Standard Bank
Standard Bank's reply12 Oct 2025, 13:19
Official
Dear JD 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Oct 2025, 14:29
Official
Dear JD

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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JK
JD K's update13 Oct 2025, 17:18
Reviewer Update
I haven't received any emails about my loan application...which all the necessary documents was sent to *** ...BUT YOU CAN CANCEL THEOAN APPLICATION I DONT WANT IT ANYMORE....ITS ABSOLUTELY PATHETIC TAHT A LOAN THAT IS DONE TROUGH THE BANKING APP DOESN'T GET DECLINED OR APPROVED IMMEDIATELY....