SLOW AND POOR SERVICE

People are not trained for this job before entering their roles and I'm sure there is no form of supervision in their call Centre.

I called the call Centre was put through to a consultant who only said hello after 1-2 minutes of talking to her colleagues. The consultants name was Ksemfani (Please train her and not repremand her) anyways the call lasted 10 minutes. I called in at 10:04 (reason for my times is due to the fact that I would like someone to listen to the call)

Slow service for a bank is not what any person with a standard bank account would tolerate.