WV
Willie V
1 reviews | Active since Dec 2018
15 Dec 2018, 19:05
Slack for international company
more traumatic than losing your card is trying to report it to the helpdesk. by the time I wrote this I have been holding for 35minutes. good luck if you are ****** at the atm money will be gone by the time they answer.
that is if you have money left after they just change their debit order dates at will. No difference between standard bank and the guy robbing you at the robot.
Helpful (0)
Replies (6)0
Replies (6)WV
Willie V's updateReviewer Update
15 Dec 2018, 19:291 hour still no response
WV
Willie V's update15 Dec 2018, 19:29
Reviewer Update
1 hour still no response
WV
Willie V's updateReviewer Update
16 Dec 2018, 06:58Gave up after 1 hour 20 minutes and went to the auto teller to stop card.
WV
Willie V's update16 Dec 2018, 06:58
Reviewer Update
Gave up after 1 hour 20 minutes and went to the auto teller to stop card.
Standard Bank's replyOfficial
18 Dec 2018, 10:33Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply18 Dec 2018, 10:33
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
21 Dec 2018, 09:50Dear Willie Velthuizen
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Dec 2018, 09:50
Official
Dear Willie Velthuizen
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
21 Dec 2018, 16:00Dear Willie Velthuizen
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Dec 2018, 16:00
Official
Dear Willie Velthuizen
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
WV
Willie V's updateReviewer Update
22 Dec 2018, 07:20Thanks for responding.
WV
Willie V's update22 Dec 2018, 07:20
Reviewer Update
Thanks for responding.