1 reviews | Active since Feb 2016
*****s
I am deeply concern and appalled by the Bank's decision to take over R13K in my bank account on the 4th November with no prior notification. Today I was due to make payment for Hospital at the hospital for my son, when I went to Romans to get food for my kids and release that I had no money in my account. This is the second time that Standard bank has done this in 24 months. Each month I make payment base my what I can currently afford as a single parent of three to my account, but t no point has the bank made contact with and they decide to take so much leaving me with no money to buy food or petrol to take my kids to school during final exams. What type of company are? Had I not wanted to make run away from you I would have closed my bank and even worse not paid this account. Can you please attend to this as a matter of urgercy and reverse this money
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Regards
Simphiwe Mtolo
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
