skelem standardbank

Standardbank doesn't even deserve that one star i gave. On the 25th of march 2020 i made a payment to a standardbank customer acc no *** i makhaza atm and the atm shut down i went to standard bank khayelitsha mall branch for enquiry and they open a service request no *** and i asked standardbank to still deposit the money to the same account. On the 1st of april 2020 i got a message from standardbank that says they have resolved my issue but they only paid 3000 to the account but i was depositing 3500 rand. I went to standard bank khayelitsha branch again to enquire about my 500 rand and they said they will contact me I've been going to standardbank and they never resolved my issue. I had to pay that 500 rand to that person again since standardbank decided to keep my 500 rand.

Standard bank i want my 500 rand and please deposit it in my account number *** africanbank