MC
Mosh C
1 reviews | Active since Jun 2010
25 Jul 2022, 14:45
Simplyblu Standard Bank website offering disappointing
Standard Bank merchant services offers an online website to launch small companies called simplublu. When originally offered this was a very promising, simplified offer. Been using it , however finally given up with the their support line. Note no telephonic support line only email . Spend enough time and money on google ads and would recommend potential small companies to reconsider trying Standard Bank , Simplyblu offer. Sadly its disappointing to find a bank like Standard Bank offering this service without thoroughly sorting out all the problematic issues
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Jul 2022, 14:54Good Day
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2022, 14:54
Official
Good Day
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Jul 2022, 08:58Good Day
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Jul 2022, 08:58
Official
Good Day
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
MC
Mosh C's updateReviewer Update
26 Jul 2022, 16:28Finally issue resolved with regards to Simplyblu website.
However note to Standard Bank who are offering this opportunity to launch a website with minimium capital. You latched unto a great opportunity to expand your business as well as giving small business an opportunity to go online. Get the simplyblu team to give better support as well as improve website . Example the simplyblu site notifying seller by email that an order has been placed, maybe third party IT paid support in terms of SEO and google analytics etc.
However note to Standard Bank who are offering this opportunity to launch a website with minimium capital. You latched unto a great opportunity to expand your business as well as giving small business an opportunity to go online. Get the simplyblu team to give better support as well as improve website . Example the simplyblu site notifying seller by email that an order has been placed, maybe third party IT paid support in terms of SEO and google analytics etc.
MC
Mosh C's update26 Jul 2022, 16:28
Reviewer Update
Finally issue resolved with regards to Simplyblu website.
However note to Standard Bank who are offering this opportunity to launch a website with minimium capital. You latched unto a great opportunity to expand your business as well as giving small business an opportunity to go online. Get the simplyblu team to give better support as well as improve website . Example the simplyblu site notifying seller by email that an order has been placed, maybe third party IT paid support in terms of SEO and google analytics etc.
However note to Standard Bank who are offering this opportunity to launch a website with minimium capital. You latched unto a great opportunity to expand your business as well as giving small business an opportunity to go online. Get the simplyblu team to give better support as well as improve website . Example the simplyblu site notifying seller by email that an order has been placed, maybe third party IT paid support in terms of SEO and google analytics etc.
Standard Bank's replyOfficial
26 Jul 2022, 16:38Hello There
we would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
we would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jul 2022, 16:38
Official
Hello There
we would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
we would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***