CG
Carla G

1 reviews | Active since Feb 2015

20 Feb 2015, 08:33

Simply nothing was done!

I visited Standard Bank, Clearwater on Monday. I spent an hour with Mr. Maluleke closing my Savings account and opening a new Current account, time taken off from work which is difficult. I was told that on closing my Savings account all the available funds would be transferred into my new account and a I would be able to access them with my old bank card.<br> To understand the nature of my frustration with Standard Bank, you must understand the reason for this move in the first place: ridiculously high bank costs. With my savings account, I can not leave any funds in my account to be \saved"as the amount gets lower and lower daily due to bank costs being deducted. Thus I withdraw all money out of my account as soon as available to save on bank costs. This was not done"

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Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2015, 12:26
Official
Hello Carla Guelpa,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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