FA
FRancois A
1 reviews | Active since Jul 2019
17 Sept 2019, 14:18
SIMPLY can do better if focussed on customers!!!
I recently complained about Standard Bank and the response from the bank was impressive and fast and they even called me a couple of days after and the service to get the problem resolved was excellent. It took them days before they could get it right but they did eventually. I will gladly advice people to use standard bank in future and only because if there is a problem they will get to the bottom of it. The only bad part about the bank is their legal department which is very slow and very unhelpful when it comes to customer service. A praise well deserved.
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Replies (1)Standard Bank's replyOfficial
18 Sept 2019, 09:46Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Sept 2019, 09:46
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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