Simpler, Worse, Slower

Standard Bank you must be the company that I have complained about the most on this forum. You are now using Covid-19 as an excuse for your poor call centre service.. I must have held on the phone for over an hour in total today trying to get a simple answer. I need to know if I have to activate International/Overseas payments via internet banking or the app, before I can make use of the function, and if so to activate the service. Thats all. Really. Nothing else., and I waste time and money on phone calls to your call centre with nothing to show for it...When someone does eventually answer the phone I get put through to the wrong dept and then I go back into a queue to hold again...