IV
Imraan V

1 reviews | Active since Oct 2016

09 Oct 2016, 03:58

Simpler? Better? Faster? What a joke

<p>This is becoming a joke. Seems to happen every Sunday morning. Standard bank is down. Total blackout. I am now stranded. Cannot fill fuel. Cannot use my debit card. Cannot draw cash. Cannot do Internet banking. Back to the dark ages. What pathetic service. Another indication of how my bank treats customers. But they are kind enough to have an automated reply on their customer care line telling me they are down. As if I don't know. No indication when it will be back. In the meantime I'll sit in my car and wait. People. Beware. It might happen to you. Think it's time to switch banks</p>

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2016, 14:28
Official

Good day Imraan Vawda

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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