Simpler Better Faster - easier without communication.

Home Loans: I defaulted on two or three months payments, when I was de*****ed for quite a bit of money, my personal savings and my business income was linked during this time, so not only did the business suffer but I was personally cleaned out. I contacted Standard Bank and went into the branch, to then discuss the fact that I didn't have the financial means to pay the two/three months outstanding. I was informed by the person whom I spoke to that I just need to continue paying the monthly amount, which since those two/three months, over a year ago, has been the total bond repayment. We where then contacted by a person representing the bank and where told that the arrears outstanding would be reallocated to the current bond and that the monthly repayment would increase buy a few hundred rand and that there was no need to involve lawyers any further. To my dismay I was contacted by a law firm (trying to help our situation), which requested that I do and send certain documentation, which within a few days I did. I then received a registered letter in the post and a gentleman that looked extremely scruffy from a security company, tried to enter my property claiming that he was "here to do an evaluation for Standard Bank", fortunately I was home, unfortunately I'm home trying studding for exams and now have to deal with this situation. This gentleman had no form of identification and was let in by the maintenance manager who followed him to our unit. The gentleman gave us a contact number that has never been a known number of ours. I've been a client of standard bank for as long as I remember, with more than one account and even the business accounts are held by Standard Bank. I then contacted the company that the gentleman relayed and they did confirm that they represent Standard Bank. I am extremely unimpressed with the situation and we found out that the amount that was originally outstanding had doubled due to interests charged per day! When I contacted the law firm representing Standard Bank, I was told that there has been no correspondents from our Simpler Better Faster team!