Simple request's not done.
I have just about had it with standard bank, in beinging of January I have requested that standard bank put my debit orders back to the same date that it goes off every month as I had changed it for the festive season as I got paid early then usual,
Today marks the day where I get sms's of unpaid debit orders and by my guessing that the dates were not changed back to the normal debit date as requested.
Even after getting sms''s confirming that it would be setback to normal dates it was still not done,
I would not recommend this bank to any fellow reader on this platform.
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Standard Bank's replyOfficial
16 Jan 2019, 04:34 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Best regards,
Standard Bank's reply16 Jan 2019, 04:34
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
***
***
*** (fax)
***
Best regards,