CA
Carushka A
1 reviews | Active since Jul 2011
29 Sept 2015, 15:01
Simple request !
Good Day <br> I contacted your personal loans department and requested the banking details to settle my personal loan however I was told that it cannot be supp**** telephonically.<br> SO I have to wait until the weekend to go during my personal time and as a result jeopardize my consolidation application with another bank. WHY DO YOU HAVE A CALL CENTRE IF YOU CANNOT ASSIST WITH A SIMPLE REQUEST ????<br> YOUR SERVIC SUCKS !
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Standard Bank's replyOfficial
30 Sept 2015, 11:10Hello carushka,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply30 Sept 2015, 11:10
Official
Hello carushka,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,