TA
Tshiamo A
1 reviews | Active since Feb 2020
08 Jul 2021, 09:22
Sim card charges without my consent
Standard bank activated a sim card without my consent. I was told that the sim card is in my possession. I did not authorise the sim card nor receive it. ***** at the highest level, probably an employee at the company is using it at my expense. These ********** won't even return the charges of R52 debited monthly on my account for 5 or 6 months or more. Pathetic bank, leaving them as soon as possible.
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Standard Bank's replyOfficial
09 Jul 2021, 01:30Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply09 Jul 2021, 01:30
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***